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Case Study

Recovering headless Shopify delivery velocity for Zinus.

Helixian entered a high-complexity headless storefront engagement, absorbed inherited technical debt, and restored roadmap momentum while shipping high-impact revenue programs.

25M+ customers served

Global growth required reliable, scalable storefront delivery.

Accelerated execution

Roadmap delivery resumed after prior agency transition risk.

AOV initiatives launched

Rebuy recommendations and warranty flows shipped in parallel.

Stability restored

Core codebase ownership and technical consultation improved confidence.

Problem

Zinus needed a development partner capable of taking ownership of a complex headless Shopify Plus codebase after a difficult transition, while still delivering new roadmap initiatives with measurable revenue impact.

Implementation
STEP 01
Stabilize inherited codebase

Rapidly mapped architecture boundaries, resolved high-risk defects, and restored day-to-day delivery predictability.

STEP 02
Resume backlog execution

Delivered unfinished roadmap work in parallel with bug remediation to reduce stalled initiative carryover.

STEP 03
Launch AI-powered merchandising

Implemented and customized recommendation flows through Rebuy to support upsell and cross-sell programs.

STEP 04
Integrate warranty revenue path

Connected Mulberry extended warranty experience to key product and purchase touchpoints.

Results
Roadmap confidence improved

Internal stakeholders regained visibility and confidence in delivery throughput.

Higher-value merchandising

Recommendation and warranty programs introduced new AOV growth levers.

Operational continuity

Engineering execution continued without further transition disruption.

Stronger technical ownership

Platform changes moved forward under a consistent implementation strategy.

Delivery Evidence
Zinus headless content management context

Headless implementation support across custom React and CMS structures.

Zinus recommendation and warranty implementation

Custom recommendation and warranty flows added to improve merchandising value.

Conclusion

Helixian helped Zinus move from delivery instability to measurable execution momentum by combining architectural ownership with high-impact commerce feature delivery.